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Privacy Policy

Last Updated: January 18, 2026

1. Introduction

Welcome to HousingBot Services ("we," "our,", "us" or HousingBot). We are committed to protecting and respecting your privacy. We are located in the Netherlands and process personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.housingbot.eu and use our services.

2. The Data Controller

For the purposes of the GDPR, the Data Controller is:

HousingBot Services Salland 1, 1948 RE Beverwijk, Netherlands | business@housingbot.eu

3. Information We Collect

We collect the following categories of personal data:

  • Identity Data: First and last name.

  • Contact Data: Email address.

  • Service Credentials (Sensitive): Usernames and passwords for third-party rental platforms. Important: We only request these credentials after you have explicitly applied for the service and agreed to our Service Offer. We collect these strictly for the purpose of executing the automated search service you requested.

  • Technical Data: IP address, browser type, time zone setting, and location data collected via cookies.

4. Legal Basis for Processing

Under GDPR, we process your data under the following legal bases:

  • Contractual Necessity: We need your name, payment details, and third-party platform credentials to perform the service you paid for (automating your housing search). Without this data, we cannot provide the service.

  • Consent: We rely on your explicit consent to send you marketing communications or use non-essential cookies.

  • Legitimate Interests: We use analytics (Google Analytics 4) to improve our website and services.

5. How We Use Your Information

  • To Provide the Service: To administer your account, launch the automation bot, and provide the products and services you requested from us.

  • To Communicate: To contact you regarding your account, subscription status, or refund requests.

  • Marketing: From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. We will only do this if you have ticked the consent box on our forms.

6. Security and Data Storage

We utilize HubSpot (a third-party CRM platform) to collect and store your data, including the credentials required to perform our service.

  • Storage: Your data is stored on HubSpot’s secure servers. We rely on HubSpot’s security protocols to protect your information.

  • Access: Access to your credentials within our organization is restricted to authorized personnel required to launch the automation service.

  • Risk Acknowledgement: While we take reasonable precautions, no method of transmission over the Internet or method of electronic storage is 100% secure. By submitting your credentials via our forms, you acknowledge and accept the inherent risks of storing sensitive data on a third-party CRM platform.

7. Third-Party Services

We use Google Analytics 4 (GA4) to understand how users interact with our website. GA4 may collect data such as your IP address and device information. This data is anonymized where possible.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Service Credentials: Your third-party platform passwords are removed from our active processing system once the service period ends or you terminate the service.

9. Your Rights Under GDPR

As a user in the EU, you have specific rights regarding your data:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate data.

  • Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data where there is no good reason for us to continue processing it.

  • Right to Restriction: You can ask us to suspend the processing of your data.

  • Right to Object: You can object to our processing of your data for direct marketing.

  • Right to Withdraw Consent: Where we rely on consent (e.g., for marketing), you may withdraw it at any time.

To exercise any of these rights, please contact us at business@housingbot.eu.

10. Consent to Communications

By submitting forms on our website, you agree to the following terms regarding communication and data processing:

"I agree to receive other communications from HousingBot."

"You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy."

"By clicking submit below, you consent to allow HousingBot to store and process the personal information submitted above to provide you the content requested."

11. Changes to This Policy

We may update this privacy policy from time to time. We encourage you to review this page periodically for any changes.